Say Goodbye to
Telecom Billing Frustration
We Resolve Billing Issues
• Lost payments
• Double billing
• Misapplied payments
• Billing that won’t stop
• Credits or checks that never come
• Billing that doesn't match the contract etc.
• Lost payments
• Double billing
• Misapplied payments
• Billing that won’t stop
• Credits or checks that never
come
• Billing that doesn't match the
contract etc.
You have tried for months or years to resolve billing issues. This costs your team time and money and, often you still do not get your desired result or your money back. My Team and I have seen it all in this industry. After 35 years working with Multi-Million Dollar Companies, we are expanding our Reach. Based upon our longstanding, successful track record, we can offer:
Results First, Payment Later: Only Pay When Success is Achieved.
At BT Wizards we solve the problems you have been trying to fix. No more wasted time waiting on hold, asking for help from people that can't or won't deliver. No more carriers holding money that belongs to you. Schedule your free consultation with us today.
I am Laura Bernstein
The owner of BT Wizards and a member of the telecommunications industry for more than 30 years. My roles include the Channel Partners Advisory Board, the WIC Board of Director's, the first woman elected to the TCA board , a member of CompTIA's Telecom Advisory Council and owner of CRA Telecom.
At BT Wizards, we specialize in removing the frustration from navigating complex telecom billing issues securing credits on your own ensuring swift results and maximizing refunds for your business.
We understand carrier structure, roles and responsibilities, who can say “yes” and how to reach the right decision makers to promptly resolve the issue. We are passionate about helping each of our clients obtain the best possible results in the shortest period of time.
FAQS
How do I know this will really help me fix my billing issues?
Our approach is designed to minimize risk.............you only pay us when the agreed upon task is completed according to our agreed upon measurable results! Plus we have a track record of success with clients who faced similar challenges, and we would be happy to share their stories with you.
Will I have the time to engage with and support this process?
We understand time is a precious resource and our goal is to make your experience as efficient as possible. After initial onboarding, our process is designed to require minimal time from your team while we take care of the details.
Will this process be complicated or disrupt our current work flow?
The process is simple and will not interfere with any current billing, contracts or employee workflow. Almost all of the information needed can be found within a carrier's portal.
How are we different than telecom auditors?
We are not performing an audit. We are fixing a specific issue that you request us to fix. We tailor our services to your unique needs and prioritize transparent communication to keep you informed every step of the way.
Will I see enough financial benefit to justify the cost?
Each project will be quoted and agreed upon by both parties upfront and in writing within the scope of work. Results first; payment later, only pay when success is achieved.
Testimonials
One of our banking clients was facing persistent telecom billing issues. Laura and her team stepped in to help. Their expertise and thorough, methodical approach resulted in a staggering $250,000 credit. They did all the work while we focused on our day-to-day tasks. BT Wizards, professionalism, attention to detail, and commitment to results truly set them apart. We are beyond grateful for their partnership and highly recommend BT Wizards to any business looking to tackle telecom billing challenges of any kind. They deliver real value where it matters most.
-Dan Vidal, Managing Director of Telecom Advisors
Teligence Partners has an 18-year history working with Laura and her team. We’ve relied on their support for our largest customers, a 50+location retail operation and a national health care provider. The Carrier had lost a $50,000 payment. The customer spent 2 years trying to work with the Carrier to locate and apply the payment. BT Wizards located the money, and had it applied to our account within 2 weeks’ time. I will always turn to Laura and her team when our largest clients need telecommunications billing support.
John King, Owner of Teligence Partners.
The first time we hired BT Wizards was to help our customer reconcile billing between an old provider and a new one. The customer tried on their own to facilitate a smooth billing transition, but they were still being charged over $30,000 from the old provider. BT wizards dug in and secured a check for the entire $30,000. BT Wizards has deep experience in the inner workings of the telecom industry. They combine this knowledge and experience with a personal dedication to our clients’ best interests ensuring their needs are met, every time.
Frank Gomes, Manager Nadicent Technologies.
Testimonials
One of our banking clients was facing persistent telecom billing issues. Laura and her team stepped in to help. Their expertise and thorough, methodical approach resulted in a staggering $250,000 credit. They did all the work while we focused on our day-to-day tasks. BT Wizards, professionalism, attention to detail, and commitment to results truly set them apart. We are beyond grateful for their partnership and highly recommend BT Wizards to any business looking to tackle telecom billing challenges of any kind. They deliver real value where it matters most.
-Dan Vidal, Managing Director of Telecom Advisors
Teligence Partners has an 18-year history working with Laura and her team. We’ve relied on their support for our largest customers, a 50+location retail operation and a national health care provider. The Carrier had lost a $50,000 payment. The customer spent 2 years trying to work with the Carrier to locate and apply the payment. BT Wizards located the money, and had it applied to our account within 2 weeks’ time. I will always turn to Laura and her team when our largest clients need telecommunications billing support.
John King, Owner of Teligence Partners.
The first time we hired BT Wizards was to help our customer reconcile billing between an old provider and a new one. The customer tried on their own to facilitate a smooth billing transition, but they were still being charged over $30,000 from the old provider. BT wizards dug in and secured a check for the entire $30,000. BT Wizards has deep experience in the inner workings of the telecom industry. They combine this knowledge and experience with a personal dedication to our clients’ best interests ensuring their needs are met, every time.
Frank Gomes, Manager Nadicent Technologies.